Policy
Returns & Exchange Policy
Fresh flowers are a perishable service. Here is how we handle quality concerns at Roses For You.
All sales are final
Because our arrangements are custom-made with fresh, perishable flowers, we cannot accept returns or exchanges for change of mind, preference, or recipient availability. Once an order is prepared and delivered (or picked up), the sale is complete.
Exception for defective product
If your arrangement arrives damaged or clearly defective, we want to make it right. To submit a claim:
- Contact us within 24 hours of receiving the flowers.
- Include a clear photo of the arrangement as it was received.
- Send your order details and photo to info@rosesforyoula.com or call (909) 600-5060.
Recipient care matters
Flowers are living products. Longevity depends on proper care after delivery - fresh water, cool placement, and following our flower care tips.
Questions about an order?
Reach Roses For You at info@rosesforyoula.com · (909) 600-5060