Privacy Policy

Who we are

Roses For You is a florist shop at 3808 1/2 Ocean View Blvd, Montrose, CA 91020. This policy covers rosesforyoula.com, related order tools, and customer communications for our shop.

Information we collect

When you place an order, create an account, request a quote, or contact us, we may collect:

• Contact details such as name, email address, and phone number
• Delivery or pickup details, recipient information, and order notes (including card messages)
• Order history, loyalty points, and support messages you send us
• Basic technical data such as browser type, device, and pages visited (for example via hosting or analytics)

Payments

Card payments are processed by Clover Hosted Checkout. We do not store full card numbers on our servers. Clover and its payment partners process payment data under their own privacy notices. You may also see a link to this policy on Clover digital receipts when we register our privacy URL in the Clover merchant account.

How we use information

• To take, prepare, deliver, and support your flower orders
• To send order confirmations, status updates, and respond to questions
• To operate Rose Rewards, accounts, and quotes when you use those features
• To improve the website, prevent fraud, and meet legal or accounting needs

When we share information

We share information with service providers that help us run the shop - for example Clover (payments), hosting, email/SMS tools, maps or delivery tools, and accountants when needed for bookkeeping. We do not sell your personal information. We may disclose information if required by law or to protect our customers, staff, or rights.

Cookies and similar technologies

We use cookies or similar storage for essentials such as cart, language preference, and signed-in session. Analytics tools (for example Vercel Analytics) may collect aggregated usage data. You can control cookies through your browser settings; disabling some cookies may affect checkout.

California privacy rights

If you are a California resident, you may have rights under the CCPA/CPRA, including the right to:

• Know what personal information we collect and how we use it
• Request access to or deletion of your personal information, subject to legal exceptions
• Correct inaccurate personal information we hold about you
• Opt out of “sale” or “sharing” of personal information - we do not sell personal information

To make a request, email or call us using the contact details below. We will verify your request as required and respond within the time allowed by law.

How long we keep information

We keep order and customer records as long as needed to fulfill orders, provide support, meet tax and accounting rules, and resolve disputes. We then delete or anonymize information when it is no longer needed.

Related policies

Also see our Terms of Service · Returns & Exchanges · Accessibility Statement.

Important note

This page is a practical storefront privacy notice for customers. It is not attorney-certified legal advice. Contact us if you need clarification, and consult your own counsel for formal legal review.